Uber's hypergrowth came with some controversy per earlier chapter... but there is one undiscussed issue.

Travis Kalanick, Uber’s bold and aggressive CEO, was the face of the company’s rise — but also its biggest liability 😔

Reports surfaced of a toxic company culture, including workplace harassment, lack of diversity, and cutthroat leadership.

A former engineer’s viral blog post exposed deep problems at Uber’s headquarters. Then came leaked videos of Travis arguing with an Uber driver and investigations into company practices.

Investors and board members stepped in. They worried that Travis’s leadership style, once seen as fearless, was now hurting the brand. After months of pressure, Travis Kalanick resigned as CEO in 2017 — a rare case of a founder being pushed out of their own company 🤯

He was replaced by Dara Khosrowshahi, the former CEO of Expedia, who promised to clean up the culture and steer Uber into a more stable, public-ready company. Under Dara’s leadership, Uber went public in 2019 and began to focus on profitability and reputation repair 📈